Hello, Illinois
We’ve teamed up with health plans in Illinois
Our goal is to provide Cityblock members with support and compassion as they work towards their health goals.
To see if we’re working with your insurance check out our partners page.
Care that’s built with you in mind
Our services go beyond medical care and extend into the areas of life that can affect members’ health outside of the doctor’s office.
In-home urgent care*
Get 24/7 virtual care without leaving your home and if you need urgent care services we’ll send a team to your front door*.
Primary care
Get primary care that’s centered around you. We’ll get answers to your health questions and check in on you if and when you need us.
Mental health
Your mental health is just as important as your physical health. If you're dealing with stress and anxiety, need support for substance use disorder, or if you need someone to talk to, we're here.
Social care services
We want our members to thrive between doctor visits. That’s why we connect them with community resources for help with necessities like housing, employment, legal aid, food, child care and more.
Care coordination
We put members in the driver’s seat! We’ll help manage appointments with doctors, specialists, and case managers to make sure nothing falls through the cracks.
24/7 care line
Your health doesn’t have business hours, so neither do we. Our members have a direct line to a provider for medical advice, 24/7.
Impacting every life we touch
“Wait … I have a whole team behind me? And I’m like, yeah! You’re the VIP of your health.”
—Deonna, Cityblock Member
We’re available around the clock
Get care over the phone 24/7 or virtually.
We’re just a phone call away
Members are always welcome to call us with any questions or concerns they may have. Our care teams are ready to give one-on-one support to explain how Cityblock works, help figure out our services, and point members in the right direction.
Or, if members just want to chat, we’re here for that too.
Reach us virtually
Want to schedule a visit? Our virtual support is available for members to request an appointment with their dedicated care team, get medical advice, or book an appointment with a provider.
See if we’re working with your insurance plan
Find out if we are working with your insurance plan. We’re excited to work with members in Illinois to get and stay healthy.
*In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.