Because everyone deserves great health care
Care that revolves around you
You are our priority. With Cityblock, this is what you can expect from us.
You get a dedicated care team
Your team of doctors, nurses, mental health advocates, and social workers will do what it takes to get you the care you need such as finding specialists or getting quick answers from your doctor.
Urgent care right at your doorstep
Stay home, avoid long wait times, and call us first. With Cityblock, you have access to care for hospital-level concerns in the comfort of your home*.
Support beyond medical care
Count on us to help with the everyday stuff, such as childcare support, setting up checkups and appointments—even getting groceries and finding a place to live.
Your health insurance stays the same
No need to worry—your benefits and doctors won’t change. In fact, with Cityblock, you’ll get even more out of your coverage.
Included in your coverage
Our services won’t cost you any extra. We’ve collaborated with insurance health plans in Massachusetts, so our services are already part of your coverage.
We partner with health plans in Massachusetts
Through our partnership with Massachusetts insurance companies, you can experience compassionate care with no changes to your health plan benefits. Most of our services usually won’t require you to pay anything out of pocket. However, in the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees if you’re eligible—making our services available at no cost to you**.
Find out if we work with your health plan at the link below or call us at 833-904-2273 (TTY: 711) Monday to Friday 8am - 8pm ET.
We come to your neighborhood
We provide home-based care for our members in Massachusetts. No matter what you need, we’re close by and ready to help.
Frequently asked questions
Through our partnership with Massachusetts insurance companies, you can experience compassionate care with no changes to your health plan benefits. Most of our services usually won’t require you to pay anything out of pocket. However, in the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees if you’re eligible—making our services available at no cost to you**.
We offer care for both your physical and mental health needs. We also offer support for the things that matter to you most. Get answers from a licensed healthcare provider quickly, help navigating services, and support in getting necessities like fresh food. A care team can even come directly to your home. Call for an appointment and learn all the ways we can help.
*In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies.
***Most of our services under Medicare/Medicaid Managed Care do not have copays. If there are any fees, we have a financial assistance program for eligible members.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.