Care that’s built around you
Compassionate care beyond medical care
Meet our Chief Health Officer, Dr. Kameron Matthews.
We’re covered by your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you*.
Member victories: A voice in your corner
Luisa preferred natural remedies to treat her history of seizures, but her doctor wasn’t supportive. Her Cityblock care team spoke up.
Our services
You are our priority. As a Cityblock member, this is what you can expect from us.
You get a dedicated care team
A team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. They will do whatever it takes to get you the care you need. This includes finding specialists, getting quick answers from doctors, or help with addiction.
Urgent care right at your doorstep
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-quality concerns in the comfort of your home**.
Support beyond medical care
Count on us for the things in your life that affect your well-being, such as setting up checkups and appointments—even getting groceries and finding a place to live.
We’re covered through your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you.
Compassionate care is a phone call away
We’re happy to answer any of your questions. Or, if you’re ready to meet your dedicated care team, we’re here to get you started.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. You can reach us at 833-904-2273 (TTY 711), Mon. - Fri. 8am - 8pm ET.
Frequently asked questions
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you.
We offer care for all the things that can affect your health, so we’re here to provide mental, medical, and social services to you. We also offer support for things that matter to you such as: getting you answers from a doctor quickly, childcare support, a care team that can come directly to your home, and more.
Not at all. In fact, we’ll work with your current providers to make sure you get the best care that’s available to you.
We’ll go where you need us. We’re currently available in NY, NC, MA, DC, OH, and IN, with more states to follow very soon. We also have Cityblock clinics in some states, and we offer 24/7 virtual and in-home urgent care. Feel free to call 833-904-2273 Monday - Friday, 8am - 8pm ET to see if you’re eligible to become a member.
Your dedicated care team is from your local community and comprises doctors, nurses, mental health advocates, and social workers. They will listen and do whatever it takes to get you the care you need. Call 833-904-2273 to get in touch with your care team.
We provide care that’s built around you. Aside from medical services, count on us to help you with the everyday stuff, such as childcare support, setting up checkups and appointments—even access to fresh food and finding a place to live.
*Most of our services under Medicare/Medicaid Managed Care do not have copays. If there are any fees, we have a financial assistance program for eligible members.
**In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.